100% Satisfaction Guarantee
Refund Policy
Last Updated: August 2026
1. Risk-Free 24-Hour Trial Policy
We encourage all customers to request a 24-Hour Free Trial prior to purchasing any monthly or annual subscription. This allows you to evaluate channel selection, streaming speed, and device compatibility risk-free on your home network.
2. Refund Eligibility Criteria
Refunds are processed under the following technical circumstances within 7 days of activation:
- System-wide service outage exceeding 24 consecutive hours.
- Inability of technical support team to provide working credentials after payment approval.
- Accidental duplicate payment charged for the same subscription period.
3. How to Request a Refund
To submit a refund request, contact support via WhatsApp or email support@ottdarbar.com with your Transaction ID, UTR reference number, and registered email address. Refunds are credited back to the original payment method within 3–5 business days.